Reviews

Taylors Estate Agents has 196 reviews

  • Valued Customer, Bedford 22-Sep-2017
    Customer Experience

    Outstanding service from Taylors secures our dream home.

    We had a first rate service from Taylors, in particular, Nik Kershaw. Nik worked tirelessly from our first meeting with him to both sell our house and secure the purchase of our dream home, all within record time frames. He even managed to sell our house before it had technically hit the market! He kept us informed every step of the way and liaised with all the relevant parties to ensure a speedy and a smooth as possible sale and purchase. I am writing this review from the kitchen of our dream home which is all thanks to Nik Kershaw and Taylors Estate Agents. We have no hesitation in recommending them to others.

    22-Sep-2017

  • Andrew Hamilton, BRISTOL 22-Sep-2017
    Customer Experience

    Total Incompetance Yet Again

    A. Get the tenancy agreement requirements correct within thr 3 weeks notice given rather than numerous mistakes which resulted in hand written amendments for new tenants to sign past their appointment time. B. Emergency contact number that no one answers or returned the call from message left. C. Property Management team rang and left message to recall. Not available to take my call and left message to call me back which they did not. Rang again and stsff member couldnt remember why they rang me or the tenants question. Said they would find their notes and recall. Have never done so. All in all rubbish service.

    22-Sep-2017

  • 22-Sep-2017
    Customer Experience

    Excellent service

    Excellent service from James in the Oxford office. Would definitely recommend

  • Valued Customer 20-Sep-2017
    Customer Experience

    My service feedback with Sales

    Only thing when they need customers they give good service ones u come with them after they dont give you replay properly back and thats all eatate agents are same

    Customer Relations Team 20-Sep-2017

    Thank you for taking the time to leave us this feedback and I am sorry to read this was your experience. It would be great to discuss the issues you have faced in more detail, please send us an email at review@countrywide.co.uk.\nKind Regards,\nSarah

  • 19-Sep-2017
    Customer Experience

    Improve comunication

    They found a speedy replacement for our departing tenants but communication could be better.

  • 19-Sep-2017
    Customer Experience

    My service feedback with Lettings

    Very bad value for money and loyalty

  • Valued Customer, Bicester 15-Sep-2017
    Customer Experience

    My service feedback with Sales

    Jacob and Jack kept me updated the whole way through the process, I would definitely recommend Taylors.

    Customer Relations Team 15-Sep-2017

    Thank you for your kind words about Jacob Jack and the team at Taylors and Bicester. I am glad to see that you were kept fully updated and that you would definitely recommend Taylors. Thank you for your 5* review. Scott

  • 13-Sep-2017
    Customer Experience

    Use the professional photographer and make sure instructions are clear.

    The branch manager was great: very professional and friendly. I wasn't impressed with the other sales associates - one was too pushy and the other not enough so. I also had an issue with unclear communications which resulted in some embarrassment with my buyers. The marketing was generally good and I received plenty of viewings (of variably quality) and the professional photographs were a worthwhile investment.

    Customer Relations Team 14-Sep-2017

    Thank you for taking the time to leave us this feedback. I was glad to see that you were happy with the service provided by the branch manager but I am truly sorry to hear about the rest of your experience with the staff. If you would like to discuss any of the issues further, please contact us on review@countrywide.co.uk. Many thanks again, Milena

  • Helen Davies, Milton Keynes 13-Sep-2017
    Customer Experience

    First Class

    Excellent, professional and efficient service.

    Customer Relations Team 14-Sep-2017

    Thank you Helen Davies for your fantastic 5* review of the service you have received from Taylors in Milton Keynes. Kind regards, Scott

  • Valued Customer 09-Sep-2017
    Customer Experience

    A comprehensive professional service, with a human touch.

    Taylors Kingsway approached me, when they saw my house wasn't selling through another agent. I was a little sceptical when they assured me they'd provide a full and comprehensive service, from start to finish, and get a realistic current market value for the property. They did ALL of these things, but what made them stand out from the crowd by a long shot was their professionalism, yet down to earth 'human' approach. I'm not a fan of estate agents, but I truly couldn't fault them.

    Customer Relations Team 11-Sep-2017

    Thank you very much for such a wonderful review. The team at Taylors in Quedgeley strive to deliver the straightforward, personal and passionate service to its customers and it is great to see that you benefited from the teams proven 5 service. \nKind Regards,\nSarah